THE PRACTICAL DETAILS / NOVEMBER 9, 2026
A note
on your information.
Tradespage provides websites and a private project-request inbox for businesses. This page describes the core service's data handling.
Business information
We store the details you submit during setup and in your dashboard, including your name, business email and phone, logo, website photos, captions, services and service areas. These business details appear on your public website. Your email is also used to send private dashboard links and service messages.
Project requests
When a visitor sends a project request, we store their contact details, project or vehicle notes and any preferred service date so the business can review, export and respond. We also queue an email alert to the business email, containing the request details. The business can add a private request status, notes, follow-up date and reported job value. These private fields do not appear on the public website. The business can access its own inbox through a private dashboard link. Visitors should contact that business about their request and its use of their information.
External booking pages
If a business adds a booking link, it opens that provider's website. The provider handles information submitted there according to its own privacy notice. Tradespage does not synchronize its calendar or receive appointment/payment records from that link.
Payment and optional AI chat
Stripe processes payments and billing. Tradespage stores payment-provider references and subscription status, rather than card numbers. If a visitor uses the AI assistant, their chat messages and public business context are sent to Groq to generate a response. Chat is optional. The project form works without it.
Owner request briefs
Standard briefs use the request already stored in the business inbox and do not send it to an AI provider. If AI selection is enabled, an owner can explicitly choose to share request notes and the service with Groq to select relevant excerpts. Separate contact and address fields are excluded and known contact values are removed from notes, but free text may still contain personal information. Owners must have permission to share those notes. AI selection cannot send a reply, confirm a booking, set a price or access other inboxes. We store selected source indexes and operational metadata such as model, version, timing and errors, without copying notes into the audit record.
Service emails
Our configured email provider delivers dashboard links and service notifications. When HTTPS delivery is selected, we use Resend. The provider processes recipient addresses and message content, including request details or private dashboard links, to deliver those messages. Keep dashboard links private.
Browser storage and basic security
The setup page keeps a draft in this browser tab's session storage, where available, until launch is confirmed or the tab session is cleared. Your color-theme choice is stored locally. Dashboard links act as credentials and should be kept private. Basic request information is used for service operations and abuse prevention; rate-limit keys are hashed.
Keeping and removing information
Business and project-request records remain in the service database unless removed through an operator request. Backups may retain earlier copies according to the configured backup policy. Export your inbox when you need a copy. Contact support to request access, correction or removal of information held by Tradespage. Closing a subscription does not by itself delete database records.
Questions
For a business's handling of a project request, contact that business directly. For Tradespage account or data questions: